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3535bd built this policy to be direct about what data we collect when you use our platform, how we store it, and what choices you have. Access to our services depends on your local law and eligible regions — this policy covers your rights wherever that access applies.
When you open an account with us, we collect the details you provide during registration — your name, contact information and the credentials you use to log in. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we record the transaction reference, amount and timestamp tied to your account wallet. We do not store your mobile wallet PIN or any authentication credential from those payment services. We use your data to operate your account, process transactions, respond to support requests and meet any obligations that apply based on your eligible region. We retain account records for as long as your account remains active and for a period after closure as required by applicable rules in your jurisdiction. You can ask us at any time what data we hold about you, and we will respond through the contact route shown in the support section of this policy. Data collected through your device — such as browser type, session activity and IP address — is used only to keep your account session secure and functioning correctly. We do not sell, rent or share your personal data with third parties for marketing purposes.
This policy applies to your account activity on 3535bd and to data generated when you access our platform. It does not extend to third-party services you reach through links on our site, nor does it govern how payment providers such as bKash, Nagad or Rocket handle data on their own systems. Scope varies by eligible region and local law — check the conditions that apply where you access the service.
Data collected when you register, log in or update your account details falls fully within this policy. This includes login credentials, contact information and any verification steps shown inside your account settings page.
Records tied to deposits and withdrawals through your account wallet are covered here. The payment rail itself — bKash, Nagad or Rocket — operates under its own separate privacy terms, which we do not control.
Browsing behaviour on our platform, such as which game categories you visit or how long a session runs, may be collected to improve navigation and account personalisation. This data stays within our system.
Links to external sites, payment provider apps or studio content fall outside this policy. We recommend reading the relevant third-party policy before sharing data with any external service you reach from our platform.
You have several real actions available under this policy — not just an abstract right, but a path you can follow through your account or our support route. Start by logging in and checking the account settings page, where you can review and correct the contact details and profile information we hold. If you see an error in a transaction record — for example, a bKash or Nagad deposit shown against the wrong date or amount — raise it through our support contact and we will investigate. You can ask us to confirm what personal data we hold about you by submitting a request through the support route below. Where your eligible region gives you a right to request deletion or restriction of certain data, we will acknowledge the request and tell you what is possible given any retention obligations that apply. We aim to respond to all data-related requests within a reasonable period. We will always tell you if a request cannot be fulfilled and explain the reason.
Log in and open your account settings to see the profile and contact data we currently hold. The page shows what you submitted at registration and any updates made since.
If any information in your account profile is wrong, update it directly in settings or contact support with the correction. We will confirm once the change is applied.
To ask what data we hold about you, or to raise a concern about how it is being used, send a message through our published support contact. We respond to all data enquiries.
Where your local law and eligible region allow it, you can ask us to restrict or delete specific data. We will review the request and respond with what is possible under applicable retention rules.
If you have a question about this privacy policy, want to exercise a data right or need to report a concern, use the contact routes published on our platform. We do not invent channels or commit to response windows we cannot back — the routes below are the ones we actually operate.
Open the chat widget visible on the site to send a message directly to our support team. Use this route for account-related data questions or to flag an incorrect record in your wallet history.
Send your data request or policy question to the support email address shown in your account area. Include your registered account details so we can locate your record without delay.
The help section inside your signed-in account lists published routes for data requests and policy queries. Check there first for the current contact details and any guidance specific to your eligible region.
Security and transparency around your data are built into the way your account works on this platform. We use standard encryption for data in transit and limit internal access to account records on a need-to-know basis. Cookies are used to keep your session running correctly and to remember preferences within the platform — not to track you across unrelated sites. You can manage cookie settings through your browser at any time. Retention periods follow the rules that apply in your eligible region, and we do not hold data longer than those rules require.
Your login session and any data sent between your device and our platform travels over an encrypted connection. This applies whether you access via mobile browser using a bKash-linked account or a desktop session.
We use cookies to maintain your session, store language preferences and understand which sections of the platform you visit. Cookies do not carry payment credentials or wallet data from bKash, Nagad or Rocket.
Account records are held for the period your account is active plus any additional time required under the rules applicable to your eligible region. We delete or anonymise data once the retention period has passed.
When this policy changes in a material way, we will post the updated version on this page. Continued use of the platform after an update means you have seen the revised terms — check this page periodically.
These are the questions we get asked most often about how this policy works in practice. If your question is not covered here, reach us through the support routes listed in the contact section above.
We collect the name, contact details and login credentials you provide at registration. When you transact using bKash, Nagad or Rocket, we record the reference and amount tied to your account wallet — not your wallet PIN or authentication details from the payment service.
We do not sell or rent your personal data to third parties for marketing. Data may be shared with service providers who help us operate the platform, but only under agreements that restrict how they can use it. Payment providers such as bKash, Nagad and Rocket have their own separate policies.
We hold your data for as long as your account is active. After closure, we retain records for the period required under the rules applicable to your eligible region. Once that period passes, data is deleted or anonymised. Check with support if you want specifics for your region.
Log in and open your account settings page to review and update profile details. For a full record of what we hold, or to flag a transaction discrepancy, contact us through live chat or the support email shown in your account. We will respond and confirm any corrections made.
Where your local law and eligible region give you a deletion right, send a request through our support contact route. We will review it against any retention obligations that apply and tell you what is possible. We do not promise instant deletion where legal or operational rules require us to keep certain records.
No. This policy covers data processed on the 3535bd platform only. When you initiate a payment through bKash, Nagad or Rocket, those transactions also fall under each provider's own privacy terms. We recommend reading those separately before using any payment rail.